Thank you for choosing Keyp.fo! We’re dedicated to providing you with high-quality products and exceptional service. Please take a moment to review our shop policies outlined below.
Delivery Timeframe: Our standard delivery time for orders is between 7 to 14 days. Please note that delivery times may vary based on factors such as location and product availability. We strive to ensure timely delivery for all orders.
Return Policy: We understand that sometimes a product may not meet your expectations. If you need to return an item, please do so within 14 days of receiving your order. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also be in the original packaging.
How to Initiate a Return:
- Contact our customer support team at to initiate the return process.
- Provide your order number and reason for the return.
- Our team will guide you through the return procedure, including any necessary steps for shipping the item back to us.
Refund Process: Once we receive your returned item and verify its condition, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please note that shipping costs are non-refundable, and the customer is responsible for return shipping expenses.
Exchanges: If you would like to exchange an item for a different size, color, or style, please contact our customer support team to arrange the exchange. We will assist you in finding a suitable replacement and guide you through the exchange process.
Contact Us: If you have any questions or concerns regarding our shop policies or your order, please don’t hesitate to contact us. Our customer support team is here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.